CMCTS Technology Help Desk
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CMCTS Technology Help Desk

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Knowledgebase

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Password Requirements

Category: Knowledgebase

Student needs to first log into a windows based computer and it will ask them to change it upon logging in for the first time. Passwords must be 8 characters long and contain at least: 1 Uppe...

Phone voicemail asks me to setup every time I log in.

Category: Knowledgebase

By default, your voicemail password is the same as your extension number.  Until you change it, the system will continue to prompt you to change it.

Access Voicemail from Off-Campus or from another phone.

Category: Knowledgebase

To access voicemail from another phone, simply dial * and the extension of the voicemail you want to access.   From off-campus, call the main school number, and dial * and it will prompt you.

Phone will not ring, and there is a stop sign icon in the corner of the screen.

Category: Knowledgebase

The stop sign icon indicates that the phone is in "Do-Not-Disturb" mode.   Press the DND button to activate or deactivate this feature.

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